E-Commerce

Russian cross-border consumers complain most about marketing inaccuracies and returns

311 Comments / Analysis, Data & Reports, E-Commerce, Internet / By

According to new research conducted by Teleperformance, a global outsourcing specialist in segments such as customer service and technical support, complaints of Russian consumers towards cross-border e-commerce companies center primarily on failed marketing obligations, returns queries and currency conversion processes. Teleperformance conducted an internal survey among its customers and partners to find out what Russian …

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Russian air plane tickets market industry report Q1 2015

1,188 Comments / Data & Reports, E-Commerce, Internet / By

Overall, user queries for air tickets rose from 19% to 25%. Travel queries in Moscow are heavily dominated by air ticket queries. Meanwhile, in non-capital regions interest in hotels correlates with interest in package tours. This exclusive Yandex travel market industry report on Russian Air Plane Tickets category provides useful information on a wide range …

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KupiVIP general manager Vladimir Kholyaznikov: “Cross-border now exceeds 25% of our total volumes and we expect strong growth in 2015”

674 Comments / E-Commerce, Internet, People / By

Launched in 2008 by Oskar Hartmann, a German entrepreneur born in the former Soviet Union, KupiVIP quickly became Russia’s leading flash sales site in the field of fashion. When the cross-border e-commerce market emerged in Russia, the company lobbied against what Hartmann called – with some justification – “duty-free e-commerce.” But KupiVIP also launched its …

KupiVIP general manager Vladimir Kholyaznikov: “Cross-border now exceeds 25% of our total volumes and we expect strong growth in 2015” Read More »

Erik Bosgoed of Groupon International: “We may start exporting from Russia instead of importing”

372 Comments / E-Commerce, International, Internet, People / By

Groupon, which began operating in Russia in 2010, has asserted itself since then as a leader in the Russian coupon sales market. The site has also developed a cross-border business, selling virtually anything from smartphones to tableware and cappuccinators to Russian consumers. Erik Bosgoed, head of logistics at Groupon International GMBH Switserland, explained to East-West …

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KupiVIP.ru close to break-even, reports 44% year-on-year sales growth in Q4 2014

64 Comments / Company results, E-Commerce, Finance, Internet, News / By

Illustrating the relative resilience of the Russian e-commerce market amid the current economic turmoil, leading flash sales platform KupiVIP.ru reported a 44% revenue increase year-on-year in Q4 2014. The company attributes this growth to consumers switching from traditional and online retail to discount-based sites. Sales also grew due to the development of the site’s cross-border …

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Zvooq launches full function free mobile music streaming

60 Comments / E-Commerce, Internet, Press releases / By

Moscow – Russian music service Zvooq, part of the holding Dream Industries, changes the game for music streaming by introducing a new model of music listening, becoming Russia’s only fully free legal music service. From January 20 Zvooq allows all listeners to select any song, album or compilation, and then listen free of charge without time …

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Hot social media topics to be highlighted at Moscow conference and exhibition

330 Comments / E-Commerce, E-marketing & advertising, Events & contests, Internet, Moscow, Press releases, Regions & cities, Social networks & apps / By

Social media business will be highlighted in Moscow on March 12-14 at the Social Networking Congress & Expo (SNCE), a two-day conference and exhibition that gathers each year the representatives of the Russian social media community. The main topics of this year’s edition will be social media marketing, social business app development; social media monitoring …

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Russian e-commerce leader Ulmart reports 50% sales increase in 2014, plans IPO in 2016

1,198 Comments / Capital markets, E-Commerce, Finance, International, Internet, News / By

Ulmart, Russia’s leading e-commerce company, confirmed today its plan to go public next year in a yet-to-be-determined Western stock exchange, the company’s chairman and co-owner Dmitry Kostygin told Russian business daily RBC. Ulmart is thus considering raising $1 billion or more in exchange for 25% of the company’s shares. Advisers for the IPO could be …

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Supply Chain & Fulfilment 2015 Congress: Join Tesco, John Lewis, Travis Perkins, ShopDirect.com to discuss solutions

67 Comments / E-Commerce, Events & contests, Internet / By

With e-commerce sales in Europe estimated at over £130 billion in 2014, one of the biggest challenges this fast growing sector is facing is how to adapt their e-commerce and omni-channel supply chain and fulfilment operations to meet rapidly changing customer delivery expectations. To help with this, leading retailers including Tesco Group, John Lewis, Travis …

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Sergey Podkin of Boxberry on cross-border sales: “The volume of deliveries is falling, but this will not lead our market to catastrophe”

67 Comments / E-Commerce, International, Internet, People / By

Over the past few years Boxberry, a relatively new player on the Russian e-commerce shipment market, has been developing a competitive offer for deliveries and customs clearance from the USA and Europe to Russia. The company specializes in express cargo – sending packages worth up to 1,000 euros and weighing up to 31 kg. Part of …

Sergey Podkin of Boxberry on cross-border sales: “The volume of deliveries is falling, but this will not lead our market to catastrophe” Read More »