Deliveries by SPSR: Western e-commerce sites still in the game
As described by EWDN’s study, some Western retailers have seen a slowdown in sales in 2014. However, there are also signs that Western business remains in strong shape.
Logistics & delivery
Cash-on-delivery experiment in cross-border e-commerce by SPSR
At first glance, cash-on-delivery (COD) may not look as a relevant payment method for international online stores. Returns and management costs, which can be affordable to e-commerce companies operating domestically, could be out of reach for those operating from abroad, as detailed in our study.
Volume of cross-border B2C postal flows
The total number of B2C cross-border parcels to Russia has risen rapidly, expanding by nearly 73% in a year to reach 38 million in 2013, of which 33 million were packages weighing no more than 1kg.
How delivery optimization can boost your sales to Russia’s regions
This real case (2012) involved an English-language learning software set (box with installation CDs and manuals, weighing less than one kg, and valued at 4,500 rubles) sold by a leading mail order and e-commerce company. The graphs show how changes in delivery coverage and fees impacted sales volumes in the regions.
Acceptable and actual delivery time from foreign online retailers as perceived by Russian consumers
The Russian Post – including its express delivery subsidiary EMS – operates nearly 95% of all international e-commerce packages shipped to Russia. However, online retailers that use the postal service face serious issues. The main one is excessive delivery time – from a couple of weeks to two months as a rule for cross-border shipments …