According to Russian consumers, foreign online stores hold significant price and assortment advantages in the clothing and electronics segments over domestic Russian e-commerce platforms. However, Russian stores can be competitive across specific segments in terms of price.
The Russian Post – including its express delivery subsidiary EMS – operates nearly 95% of all international e-commerce packages shipped to Russia. However, online retailers that use the postal service face serious issues. The main one is excessive delivery time – from a couple of weeks to two months as a rule for cross-border shipments …
Delivery costs and logistics are a significant factor for Russian consumers when it comes to foreign purchases. Based on the above survey, delays in deliveries when buying from foreign retailers is the single overwhelming problem faced by consumers. Although this situation is improving, delays at Russian customs and throughout transit remain factors in prolonging international …
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